PepsiCo B2B eCommerce: Redefining User Experience at Scale
PepsiCo B2B eCommerce: Redefining User Experience at Scale



Crafting Seamless eCommerce Experiences
PepsiCo needed a seamless, intuitive B2B eCommerce platform to serve millions of users across 15+ countries. YSystems stepped in to revamp the PepsiConnect mobile and desktop app, enhancing user experience, integrating secure payment gateways, and building a scalable design system.
We began with extensive user research and competitive benchmarking, analyzing user pain points and industry best practices to design a frictionless eCommerce experience. From product browsing to checkout, every step was optimized for clarity and ease of use. We collaborated with the Stripe team to integrate a secure and efficient payment system that supported various payment methods across regions. Our design of the loyalty and points system added gamification to the platform, encouraging repeat purchases and boosting customer loyalty. Users could track and redeem points seamlessly, creating a rewarding shopping experience that drove higher engagement.
Crafting Seamless eCommerce Experiences
PepsiCo needed a seamless, intuitive B2B eCommerce platform to serve millions of users across 15+ countries. YSystems stepped in to revamp the PepsiConnect mobile and desktop app, enhancing user experience, integrating secure payment gateways, and building a scalable design system.
We began with extensive user research and competitive benchmarking, analyzing user pain points and industry best practices to design a frictionless eCommerce experience. From product browsing to checkout, every step was optimized for clarity and ease of use. We collaborated with the Stripe team to integrate a secure and efficient payment system that supported various payment methods across regions. Our design of the loyalty and points system added gamification to the platform, encouraging repeat purchases and boosting customer loyalty. Users could track and redeem points seamlessly, creating a rewarding shopping experience that drove higher engagement.









Building a Scalable Design System and Efficient Workflows
To ensure long-term scalability, we helped develop the Peacock Connect Design System, a branch of PepsiCo’s main design framework. This system provided reusable components and design guidelines, ensuring visual and functional consistency. We also established efficient workflows for Figma file management, developer handoff, and multi-region customizations, helping PepsiCo’s design and development teams collaborate efficiently and adapt the platform across different localizations.
The Result: A seamless, scalable B2B eCommerce platform that delivers exceptional user experiences globally while enabling PepsiCo’s teams to maintain and expand their digital ecosystem with ease.
Building a Scalable Design System and Efficient Workflows
To ensure long-term scalability, we helped develop the Peacock Connect Design System, a branch of PepsiCo’s main design framework. This system provided reusable components and design guidelines, ensuring visual and functional consistency. We also established efficient workflows for Figma file management, developer handoff, and multi-region customizations, helping PepsiCo’s design and development teams collaborate efficiently and adapt the platform across different localizations.
The Result: A seamless, scalable B2B eCommerce platform that delivers exceptional user experiences globally while enabling PepsiCo’s teams to maintain and expand their digital ecosystem with ease.



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